At AKG Finserv Pvt. Ltd., we are committed to providing timely and effective assistance to our clients. In case of any query, complaint or grievance relating to our services, clients may contact us through the details provided below.
| Level | Designation | Contact Details |
|---|---|---|
| Level 1 | Back Office |
Anisha Verma mail.akgfinserv@gmail.com +91 8004008414 |
| Level 2 | Management |
Eshita Gupta akgfinserv@gmail.com +91 6394183871 |
| Level 3 | Senior Management |
Atul Kumar Gupta atul@akgfinserv.com +91 9335351972 |
Clients may raise their grievance by contacting the Grievance Officer through email, telephone or by visiting our office. Please provide relevant details and supporting documents, wherever applicable, to enable us to review and address the grievance appropriately.
If the grievance is not resolved at Level 1, the client may escalate the matter to the next level as per the escalation matrix provided above.
For any further clarification regarding the grievance redressal process, please feel free to contact us using the details provided above.